Privacy Policy
Privacy Policy (Customer) This privacy policy will describe how platform handles the information and data you provide to us to help us maintain your relationship with platform. We will process any personal information about you provided to us or held by us in accordance with the provisions of this privacy policy. This information may be provided via the platform website ("Website"), telephone or any other means. Accepting the privacy policy means that you understand and accept the use of your information in accordance with this privacy policy. If you do not agree to the terms of this privacy policy, please do not use the website or provide us with your personal information. Contact us If you have any concerns, or want to learn more about how we handle personal data, please contact us via email. Protect your personal data Your personal data is not only protected by platform's high quality, high investment and high standards, but also protected by law. According to the law, we must have a legitimate reason when processing your personal information, and the reason must be one of the following: Perform any contract between us and you We have a legal obligation to this When you agree to our processing In the case of when it is in our legitimate interest when it is in the public interest when it is in your vital interest legitimate interest when we process your personal data for business or commercial reasons, this Such situations are called legitimate rights.Your personal data is still protected and we cannot process it in a way that is unfair to you or your interests. When we process your personal data for legitimate rights and interests, we will inform you of the situation and our legitimate rights and interests, and provide you with a way to raise questions or objections. However, strong and legitimate reasons for processing this information may deny your right to protest. When we store your personal data When your data is stored in platform, we will ensure that it is reasonably protected and used only for acceptable purposes. We will retain your data while you are a customer of platform. If you are no longer a customer of platform, in order to fulfill the purposes listed in this policy and fulfill the obligations stipulated by relevant laws and regulations, we will retain your data for the shortest time required. If we are unable to delete your personal data due to technical reasons, its retention period may be extended. Why do we process your personal data If you choose not to provide personal data, this may prevent us from fulfilling our legal and contractual obligations or provide you with the services required to manage your account. Failure to provide your personal data may result in our inability to provide products or services to you. Information collection The information and data we may collect, use and process about you include: The information you provide to us by filling in the form on the website, or any other information you submit to us through the website or email Information Communication records provided via website, email, telephone or other channels Your response to our surveys or customer research Details of your transactions with us via website, telephone or other channels You Details of the website visited, including but not limited to traffic data, location data, web logs or other communication data. We will also collect personal data from publicly available sources, such as Internet searches, the British Companies Registry, and broadcast media when it is reasonable and does not harm your rights and freedoms. Telephone calls For training and security purposes, we will record calls to and from the customer contact center, and record solutions to any questions you encounter during the use of the service. Social features of our products If you choose to participate in any social features provided by our products (such as chat rooms), platform may store, record or otherwise process these data. Cookies use To learn more about how we use cookies, please review our Cookies Policy. Personal information we share with others We may share your personal information within platform or with the following other agencies: law enforcement agencies, regulatory agencies and other authorities credit rating agencies Anti-fraud agency Identity verification agency Sports management agency Organization that introduces you to us Third parties who share your data with us at your request (or permission) Provide products or Necessary third parties for services Depending on the products you choose to use, we may need to share your personal data with third parties that provide these services. If your personal data is transferred outside the European Economic Area ("EEA"), we need appropriate protection measures. We may also disclose personal information to other companies, business partners, or company heirs in cooperation or affiliates. Data transfer outside the EEA We will transfer your personal data to areas outside of the EEA only in the following circumstances: You have given explicit consent, or it is necessary for us to establish or fulfill your contract with us Contract; or compliance with legal responsibilities or obligations When we transfer your personal data to regions outside the EEA for our organization or our business partners, we will take steps to ensure that it is subject to the same standards as in the EEA The specific basis for protection is one of the following: The European Commission has determined that the country that receives your personal data provides the same level of protection as the EEA. For more information, please refer to the European Commission Ministry of Justice website. We will use the contract to require the data recipient to protect your personal data to meet the same standards as in the EEA. The data is transferred to the United States, and the recipient of the data has been registered with the US Privacy Shield. The framework provided by the US Privacy Shield will ensure that personal data protection reaches the level recognized by the European Union. Please visit the European Commission’s Department of Justice website for more information about the U.S. Privacy Shield. In some cases, we may be forced by law to disclose your personal data to third parties, and may have limited control over the way they protect data. Your rights to personal data We will assist you to exercise any rights to your personal data, including: Withdrawal of consent in any case where we request your consent, but this will not make us previously agreed by you Processing is invalid Complain to any relevant data protection bureau Access your personal data held or processed by us Correct any incorrect or outdated personal data Delete any personal data processed by us In certain circumstances To restrict our processing of your personal data requiring us to provide you or other companies you designate with certain aspects of your personal data, usually referred to as the "right of transfer" to oppose our ongoing data for our own legitimate rights Processing Object to a decision that is completely automated, express your views and request a review of the decision For more information about these rights, please contact email Changes to the Privacy Statement We This policy may be updated from time to time, please check it frequently. If there are any major changes to this privacy policy, we will make reasonable efforts to notify you in advance via email, website notification or other agreed communication channels. We will notify you of the changes in advance, so that you have some time for consideration and understanding before the changes take effect. We will not implement major changes to the privacy policy without your explicit consent. If you refuse to accept the changes to the privacy policy, or do not accept the changes within the specified period, we may not be able to continue to provide some or all of our products and services.